{"id":2096,"date":"2025-03-14T11:53:12","date_gmt":"2025-03-14T10:53:12","guid":{"rendered":"https:\/\/defeierwon.lu\/?page_id=2096"},"modified":"2025-11-04T15:31:49","modified_gmt":"2025-11-04T14:31:49","slug":"conditions-generales-de-vente","status":"publish","type":"page","link":"https:\/\/defeierwon.lu\/en\/conditions-generales-de-vente\/","title":{"rendered":"Terms and Conditions of Sale"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"2096\" class=\"elementor elementor-2096\">\n\t\t\t\t<div class=\"elementor-element elementor-element-af79047 e-flex e-con-boxed e-con e-parent\" data-id=\"af79047\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a073940 elementor-widget elementor-widget-spacer\" data-id=\"a073940\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a2a6a8c elementor-widget elementor-widget-text-editor\" data-id=\"a2a6a8c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Definitions<\/h3>\n<p>The following terms shall have the meaning as set out below:<\/p>\n<ul>\n<li><strong>Gift voucher<\/strong> : Refers to a document containing the restaurant's offer, the amount, the name of the purchaser, the recipient, and the validity period, allowing the holder to receive a service at the De Feierwon restaurant.<\/li>\n<li><strong>Reference code<\/strong> : A unique identifier associated with the gift voucher, to be provided when making a reservation at the restaurant.<\/li>\n<li><strong>Recipient<\/strong> (To the attention of): The person who benefits from the gift voucher offer, mentioned on the voucher.<\/li>\n<li><strong>Customer<\/strong> Person who purchases a gift voucher, an event offer, or a physical product, for their own use or for a third party (recipient).<\/li>\n<li><strong>Restaurant<\/strong> Establishment De Feierwon (ANAMA SLE Sarl) \u2013 Registration Number: 20152461632, VAT Number: LU29442109, Trade Register: B201691, Sofitel Luxembourg Europe, Luxembourg.<\/li>\n<li><strong>Event offer<\/strong> Reservation of a specific offer for events such as Valentine's Day, National Day, etc.<\/li>\n<li><strong>Products<\/strong> Items available for purchase on our website and to be picked up at the restaurant (e.g., bottles of olive oil).<\/li>\n<\/ul>\n<h3>Gift voucher<\/h3>\n<p><strong>Order process and validation<\/strong><\/p>\n<ul>\n<li>The purchase of a gift voucher is made directly online through our website.<\/li>\n<li>A summary will be sent by email after the order is confirmed, including the gift voucher in PDF format.<\/li>\n<li>The order will be validated after the final acceptance by the buyer.<\/li>\n<\/ul>\n<p><strong>Use<\/strong><\/p>\n<ul>\n<li>Gift vouchers are valid for a period of one year from the date of purchase.<\/li>\n<li>The voucher must be printed to be presented at the time of reservation or upon arrival at the restaurant.<\/li>\n<li>When making a reservation, the gift voucher reference code must be provided.<\/li>\n<li>The gift voucher amount must be used in one single transaction. No refund will be provided if the consumption is less than the value of the voucher.<\/li>\n<\/ul>\n<p><strong>Right of withdrawal<\/strong><\/p>\n<ul>\n<li>In accordance with the provisions of the Consumer Code, the customer has a period of 14 days to exercise their right of withdrawal.<\/li>\n<li>A full refund is possible if the gift voucher has not been used before cancellation.<\/li>\n<\/ul>\n<p><strong>Liability<\/strong><\/p>\n<ul>\n<li>The company ANAMA SLE Sarl cannot be held responsible in case of loss, theft, or fraudulent use of a gift voucher.<\/li>\n<\/ul>\n<h3>Physical products<\/h3>\n<p><strong>Order process and validation<\/strong><\/p>\n<ul>\n<li>The physical products purchased on our website must be collected directly at our establishment (De Feierwon, Sofitel Luxembourg Europe).<\/li>\n<li>No shipping or home delivery is provided.<\/li>\n<li>The products will be available for pickup at the establishment within 48 hours after the order is confirmed.<\/li>\n<\/ul>\n<p><strong>Right of withdrawal<\/strong><\/p>\n<ul>\n<li>The 14-day right of withdrawal applies, provided that the products have not been picked up.<\/li>\n<li>The products must be returned in their new and unused condition.<\/li>\n<li>Return shipping costs are the responsibility of the customer.<\/li>\n<\/ul>\n<h3>Event offers<\/h3>\n<p><strong>Booking and confirmation<\/strong><\/p>\n<ul>\n<li>The booking of an event offer is confirmed after payment.<\/li>\n<li>When booking, please specify your request with the number of people and the arrival time.<\/li>\n<\/ul>\n<p><strong>Cancellation<\/strong><\/p>\n<ul>\n<li>Any cancellation must be made at least 7 days before the event.<\/li>\n<li>To cancel or modify your reservation, please contact us at the following address <a>boutique@defeierwon.lu<\/a>.<\/li>\n<\/ul>\n<h3>Cancellation by the service provider<\/h3>\n<ul>\n<li>In the event of partial or total cancellation of the service (strikes, viruses, disasters, force majeure), the service provider will refund the customer for the full prepayment made.<\/li>\n<li>No further compensation may be claimed.<\/li>\n<\/ul>\n<h3>Price and payment terms<\/h3>\n<ul>\n<li>The prices of gift vouchers, event offers, and physical products are listed in euros and include Luxembourg VAT.<\/li>\n<li>Payment is made exclusively by credit card through the secure system on our website.<\/li>\n<\/ul>\n<h3>Modification of the general terms and conditions<\/h3>\n<ul>\n<li>These general terms and conditions may be modified at any time.<\/li>\n<li>The new terms will be applicable as soon as they are published on the website.<\/li>\n<\/ul>\n<h3>Personal data protection<\/h3>\n<ul>\n<li>The personal information collected during the purchase will be processed in accordance with our privacy policy and Luxembourg data protection legislation.<\/li>\n<\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>D\u00e9finitions Les termes suivants auront la signification ci-apr\u00e8s : Bon cadeau : d\u00e9signe un document contenant l\u2019offre du restaurant, le montant, le nom de l\u2019acheteur, du destinataire et la p\u00e9riode de validit\u00e9, permettant de b\u00e9n\u00e9ficier d\u2019une prestation au sein du restaurant De Feierwon. Code de r\u00e9f\u00e9rence : identifiant unique associ\u00e9 au bon cadeau, \u00e0 indiquer &#8230;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide-content.php","meta":{"patiotime_single_page_hide_site_header":"","patiotime_single_page_site_header_source":"","patiotime_single_page_custom_site_header":"0","patiotime_single_page_custom_sticky_site_header":"0","patiotime_single_page_custom_page_title_margin_top_source":"","patiotime_single_page_custom_page_title_desktop_margin_top":"","patiotime_single_page_custom_page_title_tablet_margin_top":"","patiotime_single_page_custom_page_title_mobile_margin_top":"","patiotime_single_page_hide_page_title":"","patiotime_single_page_header_section_size":"","patiotime_single_page_header_background_color":"","patiotime_single_page_header_background_position_x":"center","patiotime_single_page_header_background_position_y":"center","patiotime_single_page_header_background_size":"cover","patiotime_single_page_header_background_repeat":"off","patiotime_single_page_header_background_scroll":"on","patiotime_single_page_header_text_color":"","patiotime_single_page_header_show_breadcrumb":"","patiotime_single_page_site_footer_hide_main":"","patiotime_single_custom_site_footer_main_source":"","patiotime_single_custom_site_footer_main":"0","patiotime_single_page_site_footer_hide_above":"","patiotime_single_custom_site_footer_above_source":"","patiotime_single_custom_site_footer_above":"0","patiotime_single_page_site_footer_hide_instagram":"","patiotime_single_page_site_footer_hide_bottom":"","patiotime_single_custom_mobile_menu_source":"","patiotime_single_custom_mobile_menu":"0","patiotime_single_custom_mobile_menu_animation":"","patiotime_single_custom_mobile_menu_width":"","patiotime_single_custom_mobile_menu_custom_width":375,"footnotes":""},"class_list":["post-2096","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/pages\/2096","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/comments?post=2096"}],"version-history":[{"count":13,"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/pages\/2096\/revisions"}],"predecessor-version":[{"id":2569,"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/pages\/2096\/revisions\/2569"}],"wp:attachment":[{"href":"https:\/\/defeierwon.lu\/en\/wp-json\/wp\/v2\/media?parent=2096"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}